Support

Click "Get Started" and sign up with your email. You will receive 50 free credits immediately, no credit card required.

Go to Dashboard > Settings > Billing. You can upgrade, downgrade, or cancel your plan at any time. Changes take effect at the start of your next billing cycle.

Refunds are available for purchased credit top-ups. The refunded credits are deducted from your top-up balance — if your balance is below the refund amount, your account is flagged and further usage is blocked until support resolves it. Subscription credits are non-refundable. Contact support@applykiro.com with your account details.

Credits power every AI feature on ApplyKiro. Each action (resume critique, variant generation, cover letter, etc.) costs a set number of credits. Subscription credits accumulate every month your plan is active. Top-up credits you purchase never expire.

You can purchase additional credits at any time from the billing page. Subscribers get discounted rates on top-up purchases. Your existing documents and analyses remain accessible even without credits.

Subscription credits accumulate across renewals — each month adds your plan's allocation to your existing balance, no reset. They remain available as long as your plan is active and for 14 days after cancellation. Top-up credits never expire.

Your subscription credits enter a 14-day grace window. They stay fully spendable during that period, and if you resubscribe before it ends they're kept and accumulation continues normally. After 14 days without renewal, the remaining subscription credits are forfeited. Top-up credits are unaffected — they never expire.

Our AI provides strategic critique categorized by severity (Critical, Important, Nice-to-Have). It is trained to give honest, actionable feedback rather than generic praise. Results improve when you provide specific job descriptions for tailored analysis.

Yes. ApplyKiro adapts its analysis and generation to any industry or role. The AI considers industry-specific conventions, terminology, and expectations when providing feedback and generating materials.

Users can share their analyzed job descriptions with the community. Browse listings others have analyzed, adopt them to your profile, and save time finding opportunities that match your skills.

Yes. Your data is encrypted in transit and at rest. We do not sell or share your personal information with third parties. Resume data is only used to provide you with AI-powered analysis and generation services.

You can delete individual documents from your dashboard at any time. To delete your entire account and all associated data, contact support@applykiro.com.

No. Your resume data, job descriptions, and generated materials are never used to train or fine-tune AI models. Your data is processed solely to deliver results to you.